AI for Logistics

The AI layer for logistics operations.

Linkworks builds enterprise-grade AI automation for Logistics Operations. As a Tailored Solution, built around your existing systems — or as Nexus Ops, our ready-built AI agent for the logistics back office.

Logistics Process Automation - 24/7

Founded by 3PL operators · 250+ engagements delivered

Two ways we partner with you

Bespoke automation, or a ready product. Same engine underneath.

Every engagement starts from the same place: understanding where your operations still run on manual work. From there, we either build it into your systems directly, or point you at Nexus Ops.

For enterprises with unique workflows

Custom AI Automation

We design and build AI agents around your existing TMS, WMS, ERP and CRM — automating the exact manual processes slowing your operation down, from freight quoting to customs documentation to warehouse slotting.

  • Built around your systems — no rip-and-replace
  • Delivered by engineers who ran 3PL technology for 10+ years
  • Proven across freight, transportation and warehousing
  • Typical engagements: up to 60% cost reduction, up to 30% revenue growth
Explore our services →
Ready to deploy

Nexus Ops

Our flagship AI agent product — the AI back office for logistics. It reads every email, WhatsApp message and chat, extracts data from documents, books it in your TMS, and answers the customer.

  • Live in weeks, not months
  • Works across email, WhatsApp, chat and SMS
  • Human approval from day one, tunable per channel
  • Built from running a real back office for a UK courier client
See how it works →

Company credentials

24 years in technology led logistics, now building AI agents for logistics.

Linkworks was founded by operators with 24+ years of combined experience — building and implementing technology for 250+ clients around the world, making their supply chains more efficient. That operational depth is why the automation works on day one, not after a long discovery phase.

250+
Client engagements
12
Countries served
4
Continents
10+
Logistics sub-sectors
60%
Peak cost reduction
30%
Peak revenue growth

How we work

Four steps, from manual process to running agent.

The same approach whether it's a custom build or a Nexus Ops rollout.

01

Diagnose

We map your inbound volume, manual processes and systems to find where automation pays back fastest.

02

Design

We design agent workflows and approval rules around your business — not a generic template.

03

Build & integrate

We build and connect directly into your TMS, WMS, ERP or CRM. Live in weeks, not quarters.

04

Scale

Once proven on one process or site, we extend the same engine across the rest of your operation.

Proof, not promises

A sample of what the same engine has done elsewhere.

Selected results from our engagement portfolio — full detail on the case studies page.

Freight · Quoting

Global freight forwarder

Rates scattered across carriers, email and spreadsheets meant slow, inconsistent quotes and lost deals. We built an AI rate engine that quotes instantly from a single, current rate view.

60%Faster quote turnaround
Courier & Logistics · UK

Leading UK courier operator

Customer support scaled headcount 1:1 with parcel volume. We built an autonomous AI operations layer that triages, extracts and answers routine queries automatically.

50%Lower support cost
Warehousing · Intake

Omnichannel distribution provider

Orders and documents were keyed manually from Excel, PDFs and email, creating backlogs at peak. We built an AI extraction layer that pushes data straight into the WMS.

40%Less manual data entry
See all case studies →

Get started

Find out what AI can automate in your operation.

Tell us about your workflow — email, WhatsApp, your TMS or WMS — and we'll show you exactly where the manual effort is going, and how Nexus Ops or a custom build could remove it.