Supply Chain Management AI
No rip-and-replace, no generic template. We design and build supply chain AI agents that plug directly into your existing TMS, WMS, ERP and CRM — automating the manual work specific to how your operation actually runs.
Where we automate
Drawn from 250+ engagements across freight, transportation, warehousing and customer operations.
AI rate engines that quote instantly from a single current rate view, carrier scoring and load-matching, automated extraction and classification of shipping and customs documents, and predictive ETAs across multimodal legs.
Predictive ETA and self-serve tracking layers, AI route optimization and dispatch, automated freight-invoice audit and reconciliation, and telematics-driven predictive maintenance.
Velocity-based slotting engines, demand forecasting and inventory optimization, workload forecasting with dynamic labour allocation, and WMS automation that pushes documents and orders straight into your system.
Autonomous AI operations layers that triage inbound queries across email, WhatsApp, chat and SMS, extract what's needed, act on it in your systems, and respond — the same engine behind Nexus Ops.
Engagement model
The same disciplined process on every engagement, sized to fit a single site or a whole network.
We map inbound volume, manual processes and systems across your operation to find where automation pays back fastest.
We design the specific agent workflows, data extraction logic and approval rules for your business.
We build and connect directly to your TMS, WMS, ERP or CRM through their APIs. Piloted on one zone, lane or shift first.
Once proven, we extend the same engine across the rest of the site, or the network.
Why not a generic vendor
Point solutions and generic platforms are good at storing and reporting. Few of them understand your specific workflow well enough to act on it.
| Capability | Generic software vendor | Linkworks custom build |
|---|---|---|
| Understands your specific workflow and rules | Configurable, generic | Designed around it |
| Integrates with your existing TMS, WMS, ERP or CRM | Standard connectors only | Built directly against your APIs |
| Automates document and email processing | Not native | Core capability |
| Built by people who've run 3PL operations | Rarely | 24+ years, in-house |
| Tuned and extended as your business changes | Roadmap-dependent | Ongoing partnership |
Built on
Get started
Share your operation and targets, and we'll shape these capabilities into a concrete, quantified plan for your sites.